Understand Experiences.
Experiences from customers, clients and team members is just as crucial information as any other element.
They are the foundation of any business.
While capturing feedback, opinion and satisfaction levels through survey forms may be easy, turning those results into meaningful use is often difficult. Combining them with data from time collection projects and cost analysis can prove to be impossible.
Taking the time to understand how your team and clients are experiencing your business can also make them feel included in change projects and can go a long way to pave a smooth path to adoption.
With the TANDM Suite not only are there engaging survey platforms, but results are also instantly collated for you giving you access to information faster than ever. Survey results can also be compared over time and against change implementations that are being measured with time collection projects.
Experience Survey
Capture customer and client thoughts and feedback about their experience interacting with your business
Satisfaction Survey
Understand how satisfied customers and clients were with the service / product received from your business
PREMS
For healthcare professionals measuring a patient’s perception of their personal experience of the healthcare they have received.
PROMS
In healthcare, self-report questionnaires, completed by patients, and seek to measure their perceptions of their health status and health-related quality of life
360 Review
A performance evaluation method to gather feedback and insights for employees from all business departments.
NPS
Net Promoter Scores evaluates customer experience and loyalty to a business
Staff Review
Document employee performance identifying strengths and weaknesses and helps to set future goals.
Team Feedback
Collate feedback from certain groups to discover trends and identify potential areas for improvement.
Success Stories
