I need some more training, how can I organise that?

Send an email to hello@cogniom.com outlining what you are looking for and we’ll book a time with you for a further chat. Depending on your subscription level, it may incur additional fees, but all those finer details can be discussed when we chat.

Can you help me build out my graphs?

Sure! We love a good graph building session! Simply click on the purple Chat Box to connect directly with the team or send an email to support@cogniom.com outlining what you need help with. Depending on your subscription level, it may incur additional fees, but all...

What is a Hamburger Menu?

Glad you asked! To the right of the screen there is quite often a purple button with the three horizontal lines. Clicking this exposes the menu options relevant to the page / tab you are on. It gets it’s name from the three lines looking like a burger patty between...

Can I share pricing with others?

We love that we can be so flexible to help people and groups from all walks of life achieve what they need. That means the pricing structure you are enjoying may not be suitable for someone else. By all means, feel free to make an intro email to hello@cogniom.com or...

Can I update my subscription?

If you need more time on a Study, add more Study Tiles or would like to upgrade to an ongoing subscription, then let’s chat! Drop us a line at hello@cogniom.com or simply open the Chat Box and lets book in a time to look at your current Cogniom...

How do I delete items?

Delete will always be an option, and you will always be prompted to confirm before the action is completed. Delete functions can be found inside the Hamburger Menu or Edit options.