19 Feb, 2021 | FAQ, FAQ - Subscription and Pricing
Your subscription will auto renew at the end of the period (Don’t worry! We’ll send you reminders before it happens!)
19 Feb, 2021 | FAQ, FAQ - Subscription and Pricing
We love that we can be so flexible to help people and groups from all walks of life achieve what they need. That means the pricing structure you are enjoying may not be suitable for someone else. By all means, feel free to make an intro email to hello@cogniom.com or...
19 Feb, 2021 | FAQ, FAQ - Subscription and Pricing
If you need more time on a Study, add more Study Tiles or would like to upgrade to an ongoing subscription, then let’s chat! Drop us a line at hello@cogniom.com or simply open the Chat Box and lets book in a time to look at your current Cogniom...
19 Feb, 2021 | FAQ, FAQ - Subscription and Pricing
Great Question! Did you know we have a few options available? Check out our pricing options in the Knowledge Base
19 Feb, 2021 | FAQ, FAQ - Editing
Delete will always be an option, and you will always be prompted to confirm before the action is completed. Delete functions can be found inside the Hamburger Menu or Edit options.
19 Feb, 2021 | FAQ, FAQ - Editing
From the My Studies page, click on a Study the Researcher is associated with. Click on the Researcher tab. Find the required Researcher and click on their profile image / icon. (you’ll notice an Edit icon appear) When you’re finished making the necessary changes,...
19 Feb, 2021 | FAQ, FAQ - Editing
Sure can! From the My Studies page, click on the required study. Click on the Observed tab. Find the required Observed entry and click on the image / icon. (you’ll notice an Edit icon appear) When you’re finished making the necessary changes, click on the Save...
19 Feb, 2021 | FAQ, FAQ - Editing
Partially. If you are using the Professional version of the TANDM Suite, you can modify any mistakes before data is sent to the cloud. (see the App and Device Help page for details). However, once the data is sent to the TANDM Suite admin page, data integrity is...
19 Feb, 2021 | FAQ, FAQ - Editing
Absolutely! Click on your name at the top right hand side of the screen to reveal the menu. Select Edit Profile. When you’re finished making the necessary changes, click on the Save Changes button (or Cancel if you don’t want
19 Feb, 2021 | FAQ, FAQ - Editing
Easy! From the My Studies page, click on the required study. Click on the App Templates tab. Find the required Template entry and click on the image / icon. (you’ll notice an Edit icon appear) This will take you to the same builder page from when you first built your...
19 Feb, 2021 | FAQ, FAQ - Editing
From the My Studies page, click on the required study. Click on the Results tab. Select the required Dashboard before clicking on the hamburger menu (three lines) Click on Edit Dashboard Here you can edit the Title, Dashboard properties, order of Graph layouts as well...
19 Feb, 2021 | FAQ, FAQ - Editing
From the My Studies page, click on the required study. Click on the Results tab. Select the Dashboard that hosts the graph you’d like to edit. On the actual graph you’d like to edit click the ellipsis (…) and select Edit Graph Here you can edit the Graph title and...
